Lyric Instruments - Warranty Information

Your instrument represents an ongoing commitment of uncompromising quality and innovation.

Hand crafting and meticulous workmanship have been the hallmark of Lyric instruments. With each instrument we build, we pledge this tradition of quality.

Your new instrument has been crafted using the finest materials, carefully selected from around the world. Exacting designs are implemented by some of the most experienced craftsmen in the world. Prior to shipment, each instrument, each instrument is carefully inspected and player-tested in our workshop to ensure that your instrument meets our highest quality standards.

Today, we offer various models designed for all musicians and musical styles, and all are crafted to last a lifetime. We are pleased that so many musicians are using our instruments. And we are especially proud that you have chosen a Lyric instrument.

Care and maintenance of your new instrument:

Cleaning and polishing will help protect your Lyric instrument. Avoid polishes that contain silicones. Any polish should be applied sparingly with a soft cloth using a circular motion. Final polishing should be done with a second clean, soft cloth.

Warm weather precautions: Excessive heat and low humidity are your instrument’s biggest enemies. Keep your instrument on a stand or in its case in well-tempered area. Do not expose your instrument to direct sunlight for long periods or leave it in a vehicle on hot days.

Cold weather precautions: Guard your instruments against winter’s freezing temperatures and dryness. Keep your instrument in its case during winter and allow it time to warm up slowly in the case it has been cold. Regulate the humidity in your home if possible as excessive moisture or dryness will damage your instrument, affect tonal quality and instrument life.

(For guitars) Setting the action: Maintaining the correct action of your new instrument involves a balance of neck tension, nut height and saddle height because of the complex nature of neck and nut adjustments, it is highly recommended that these adjustments be made by a qualified technician.

(For guitars) Changing strings: In order to provide optimum tuning and performance, specific procedures for string changes should be followed. Strings should be replaced one at a time to maintain equal bridge and neck tension at all times. With ball end seated in the bridge, bring the string through the nut and then through the machine head hole. Pull the string upward and begin turning the machine head. The first few winding will wrap the string snug against itself. Continue to bring the guitar into with further tensioning of the machine head tuners. Trim the excess off with wire cutters. Take care to protect your eyes during the string changing process.

Limited Lifetime Warranty

This limited lifetime warranty does not cover

(a) Any factory installed electrical/electronic components;

(b) Damage or defects due to alteration, misuse, abuse, normal wear and tear, cracking extremes of temperature or humidity or abnormal strain;

(c) Accidental or intentional damage;

(d) Damage in shipping;

(e) The repair or replacement of expendable maintenance items including, but not limited to, strings or scratched pickguards;

(f) Normal fret wear;

(g) Plating on metal parts;

(h) Cracking or other damage to the finish;

(i) Any damage from accessories (synthetic straps, etc.);

(j) An instrument whose serial number has been defaced;

(k) Tonal characteristics (tone is a subjective matter and is not warranted);

Or (l) Any instrument purchased from other than an authorized Lyric dealer.

Warrant Limits and Limitations

Lyric’s sole and exclusive responsibility shall be as provided under this warranty and, under no circumstances, shall Lyric be liable for any incidental or consequential damages. This limited warranty is your exclusive remedy and is made in lieu of all other warranties, express or implied; all implied warranties, including, without limitation, any implied warranty of merchantability or fitness for a particular purpose, are hereby expressed limited in duration to the duration of this written warranty. No person, whether or not an agent, is authorized to make or assume any obligations other than those stated in this warranty.

80 Florentina Bldg., Horseshoe Drive cor. N. Domingo, New Manila

Quezon City, Philippines 1112

Phone: (+632)571-9789

Fax: (+632)726-8074

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To obtain warranty service: To obtain warranty service, the instrument must be returned to Lyric at the address listed above. A return authorization number, to be obtained from Lyric Customer Service Department, must be written in a conspicuous place on the outside of the return shipping carton or the return will be refused. When returning the instrument for service under this warranty, a copy of the sales receipt establishing proof and time of purchase must be sent along with the instrument. All freight and insurance must be prepaid by the owner/sender of the instrument.

Your responsibility: You must maintain this instrument, without alteration, negligent use, misuse or abuse. All services of this instrument must be performed by Lyric. Any service performed on this instrument other than Lyric, or not specifically authorized by Lyric, will terminate this warranty.

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